/* --- COMPLAINT SECTION --- */
.complaint-section {
    position: relative;
    width: 100%;
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 5rem 0;
}

.bg-image,
.bg-overlay {
    position: absolute;
    inset: 0;
    width: 100%;
    height: 100%;
}

.bg-image { object-fit: cover; }
.bg-overlay { background: rgba(255, 255, 255, 0.7); }

.complaint-container {
    position: relative;
    z-index: 10;
    width: 100%;
    max-width: 48rem;
    padding: 0 1rem;
}

.complaint-card {
    background-color: rgba(255, 255, 255, 0.95);
    backdrop-filter: blur(4px);
    padding: 2rem;
    border-radius: 0.75rem;
    box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.25);
}

.title-main {
    font-size: 1.875rem;
    font-weight: 600;
    text-align: center;
    margin-bottom: 2rem;
}

.title-sub {
    font-size: 1.25rem;
    font-weight: 600;
    margin-bottom: 1rem;
}

.form-layout {
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.form-group {
    display: flex;
    flex-direction: column;
}

.label-main {
    font-weight: 600;
    margin-bottom: 0.5rem;
}

.required-text,
.optional-text {
    font-size: 0.75rem;
    font-weight: 500;
}

.required-text { color: #b91c1c; }
.optional-text { color: #6b7280; }

.checkbox-grid {
    display: grid;
    grid-template-columns: 1fr;
    gap: 0.5rem;
    font-size: 0.875rem;
}

.checkbox-item {
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

textarea,
.file-input,
.text-input {
    width: 100%;
    border: 1px solid #d1d5db;
    border-radius: 0.25rem;
    padding: 0.5rem 0.75rem;
    outline: none;
}

textarea:focus,
.file-input:focus,
.text-input:focus {
    border-color: #b91c1c;
    box-shadow: 0 0 0 2px rgba(185, 28, 28, 0.2);
}

.form-alert {
    padding: 0.75rem 1rem;
    border-radius: 0.375rem;
    font-size: 0.9rem;
    margin-bottom: 1rem;
}

.form-alert p { margin: 0; }
.form-alert p + p { margin-top: 0.35rem; }
.form-alert.success { background: #dcfce7; color: #166534; }
.form-alert.error { background: #fee2e2; color: #991b1b; }

.form-footer {
    display: flex;
    justify-content: flex-end;
    gap: 0.5rem;
    padding-top: 0.5rem;
}

.btn-clear {
    padding: 0.5rem 1rem;
    border: 1px solid #d1d5db;
    background: white;
    border-radius: 0.25rem;
    cursor: pointer;
    transition: background 0.2s;
}

.btn-clear:hover { background-color: #f3f4f6; }

.btn-submit {
    padding: 0.5rem 1.5rem;
    border-radius: 0.25rem;
    background-color: #b91c1c;
    border: none;
    color: white;
}

.btn-submit:hover { background-color: #991b1b; }

@media (min-width: 768px) {
    .title-main { font-size: 2.25rem; }
    .checkbox-grid { grid-template-columns: repeat(2, 1fr); }
}